Terms & Conditions

Last updated: April 10, 2026 — Preliminary version. Final terms will follow.

1. Scope

These General Terms and Conditions (GTC) apply to all orders placed through the website www.hydration-h2.com, operated by MCRC AG, Schaanerstrasse 39, 9490 Vaduz, Liechtenstein. By placing an order, you agree to these terms.

2. Contract Formation

The presentation of products on our website does not constitute a binding offer. By submitting an order through our contact or order form, you are making a binding offer to purchase the selected products. We will confirm receipt of your order by email. The contract is concluded when we send you an order confirmation or dispatch the goods.

3. Prices and Payment

All prices listed on our website are in Euros (EUR). Prices for private customers include the applicable value-added tax (VAT). For business customers, prices are shown net of VAT where applicable. Shipping costs are not included in the product price and will be communicated separately before the order is confirmed. Payment terms will be specified in the order confirmation.

4. Delivery

We ship to most countries worldwide. Delivery times vary depending on destination and product availability. Estimated delivery times will be communicated upon order confirmation. Shipping costs are borne by the customer unless otherwise agreed. Risk of loss passes to the customer upon delivery of the goods to the carrier.

5. Right of Withdrawal

If you are a consumer within the European Economic Area, you have the right to withdraw from the contract within 14 days of receiving the goods without giving any reason. To exercise your right of withdrawal, you must inform us of your decision by means of a clear statement (e.g., a letter or email sent to contact@hydration-h2.com). The goods must be returned in their original condition and packaging. The cost of returning the goods is borne by the consumer.

6. Warranty

All Hydration devices are covered by a manufacturer warranty. Warranty terms and duration will be specified in the documentation accompanying your device. Statutory warranty rights remain unaffected. In the event of a defect, please contact us at contact@hydration-h2.com with a description of the issue and your order reference.

7. Limitation of Liability

Our products are wellness devices and are not medical devices. They are not intended to diagnose, treat, cure, or prevent any disease. Hydration devices should not replace professional medical advice or treatment. We are not liable for any health claims beyond those substantiated by peer-reviewed clinical research referenced on our website. Our liability is limited to the purchase price of the product, except in cases of intent or gross negligence.

8. Product Use and Safety

Hydration devices must be used in accordance with the instructions provided in the user manual. Use only distilled or purified water as specified. The devices are intended for adult use. For children or adolescents, use should only take place after consulting a doctor. Always use the device in a well-ventilated area and keep the hydrogen outlet away from open flames.

9. Data Protection

We process personal data in accordance with our Privacy Policy. By placing an order, you consent to the processing of your data as described therein.

10. Applicable Law and Jurisdiction

These GTC and all contracts concluded on their basis are governed by the laws of the Principality of Liechtenstein. The place of jurisdiction is Vaduz, Liechtenstein, unless mandatory consumer protection provisions require otherwise.

11. Changes to These Terms

We reserve the right to amend these GTC at any time. The version in effect at the time of your order applies. We will notify customers of material changes where required by law.

12. Contact

For questions about these terms, please contact us at:

MCRC AG
Schaanerstrasse 39, 9490 Vaduz, Liechtenstein
Phone: +423 780 13 40
Email: contact@hydration-h2.com